KB 0014
During installation, setup application hangs when using Zone Alarm virus/spy protection products.


CATEGORY

ActiveX Controls

 

SYMPTOMS

During installation, setup application hangs when using Zone Alarm virus/spy protection products.

 

RESOLUTION

Zone Alarm must be uninstalled prior to installation. After installation, Zone Alarm can be re-installed.

We don't currently know the cause of this problem and will attempt to resolve this with Zone Alarm Technical Support.